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Curious About the Ingredients in My Workshops?

behind the workshop

Curious about the ingredients in my workshops? A pinch of engagement, a dash of customization, and a whole lot of psychological tactics that build confidence for delivering bad news, controlling conversations, and de-escalating... Voila! You have the recipe for the perfect customer service workshop! It’s made with hard work and served with love.

 

 

Just call me Chef Myra! What can I cook up for you today?

Check out my De-escalation and Customer Service training, and then get in touch!

De-escalation AcademyĀ 

The step-by-step, psychology-backed system that helps your team handle any tough customer interaction with calm, control, and confidenceā€”on the phone, in person, or in chat.

Three Steps to Get Any Angry Customer to Back Down

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Myra Writes About:

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